Sarah Maitland

Front-end web developer

University Relations Web Requests System in Jira

2017 - 2021


Role: Developer

Responsibilities: Development, design, testing, consultation, marketing, deployment, documentation, writing content, training

  • Accessibility
  • HTML
  • Sass
  • Static website
  • Atlassian
  • JavaScript
UR Web Requests home pageUR Web Requests promotional emailUR Web Requests Jira Service Desk portal home pageUR Web Requests (web maintenance) portal version 1UR Web Requests (web maintenance) portal version 2VCU Social Media web requests portalUR Web Requests Info Center (Confluence knowledge base)Web Systems Library Confluence knowledge baseVCU Social Media Info Center (Confluence knowledge base)

Beyond the public website, UR Web Requests was behind a login for VCU and VCU Health employees only.

I built a customized portal in Jira Service Desk. I also created the UR Web Requests Info Center in Confluence. Additionally, I sent out a series of emails using MailChimp to advertise the new UR Web Requests.

The service grew to include a Jira Service Desk and Confluence space for VCU’s Social Media team. An additional Confluence space was built for the Web Systems Library.